Last updated July 28, 2026
This privacy notice for Survtapp describes how we collect, use, and protect your data when you use our services, including our website and mobile applications.
Summary of Key Points
- Personal Information Collected: Names, phone numbers, email addresses, usernames, passwords, billing addresses, and mobile device identifiers. We do not process sensitive personal information.
- Data Processing: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- Information Sharing: Data may be shared with payment processors, government entities, marketing tools, hosting providers, analytics services, and communication platforms through vendor relationships with data protection contracts.
- Data Retention: Personal information is retained as long as necessary for stated purposes, not exceeding one month after account termination.
Information We Collect
Voluntarily Provided Data
- Contact details (names, emails, phone numbers)
- Account credentials
- Payment instrument information (processed through Stripe)
Automatically Collected Data
Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. Device data includes IP addresses, browser types, operating systems, and location information based on device settings.
How We Use Your Information
- Account creation and authentication
- Service delivery and improvement
- Customer support
- Administrative communications
- Marketing communications (with opt-out available)
- Legal compliance and fraud prevention
Legal Bases for Processing
For EU/UK users, Survtapp relies on consent, contract performance, legitimate business interests, legal obligations, and vital interests protection. For Canadian users, we require express or implied consent with specific exceptions for fraud detection and legal compliance.
Cookies and Tracking
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. See our Cookie Policy for details.
Data Security
We implement appropriate technical and organisational security measures to protect your information. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.
Minor Protection
Survtapp does not knowingly collect data from users under 18 years old and will delete such information if discovered.
Your Privacy Rights
Depending on your location (EEA, UK, Canada, California, Virginia), you have rights to access, correct, or delete your information. To exercise these rights, please contact us at [email protected].
Updates to This Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this page.
Contact Us
Questions or comments about this policy? Email us at [email protected].