Turn every guest stay into 5-star feedback
Collect guest feedback at every touchpoint — from check-in to checkout — and resolve issues before guests leave the property.
Built for hotels
Everything you need to collect feedback and act on it fast.
Touchpoint surveys
Room, restaurant, spa, front desk — branded surveys for every part of the stay.
Real-time service alerts
Negative feedback instantly notifies the duty manager to recover the guest on-site.
Works offline
Collect on poolside or banquet tablets even where Wi-Fi is patchy.
NPS & CSAT tracking
Benchmark satisfaction across properties and shifts over time.
In-room QR codes
Guests scan and share feedback from their own phone in seconds.
Review routing
Send happy guests to TripAdvisor and Google to grow your rating.
How it works
Go from sign-up to insight in four simple steps.
Create
Build a hotels survey from a ready-made template or from scratch with 24+ question types.
Collect
Gather responses on tablets, kiosks, QR codes, email or links — online or fully offline.
Analyze
Watch results update live with NPS, charts, trends and location maps.
Act
Trigger alerts to the right team the moment feedback needs attention.
Popular use cases
Post-stay satisfaction
In-stay service recovery
Event & banquet feedback
Staff recognition
Trusted by teams like yours
“We catch and fix room issues before checkout now. Our review score climbed half a star in one quarter.”
“Offline tablets at the pool bar mean we never miss feedback, even when the network drops.”
Frequently asked questions
Can we brand surveys per property?+
Yes — add each property’s logo, colours and language so surveys feel native to the brand.
How do staff get alerted to unhappy guests?+
Set trigger rules on any answer; the duty manager receives an email the moment a low score is submitted.
Do guests need to install an app?+
No. Guests respond from a QR code or link in their browser. Staff can also collect on a shared tablet in kiosk mode.
Can we run it across multiple hotels?+
Absolutely. Compare NPS and CSAT across properties from a single dashboard.
Ready to win over your hotels customers?
Start collecting feedback in minutes — no credit card required.