Drive loyalty across sales and service
Capture customer feedback after every sale and service visit, recover detractors fast and lift your CSI scores.
Built for automotive
Everything you need to collect feedback and act on it fast.
Sales & service surveys
Tailored surveys for new sales and workshop visits.
CSI tracking
Monitor Customer Satisfaction Index across the dealership.
Detractor recovery
Alert advisors the moment a customer is unhappy.
Advisor scorecards
Recognise top service advisors and salespeople.
QR at handover
Customers rate the experience at vehicle handover.
Review growth
Send happy customers to public review sites.
How it works
Go from sign-up to insight in four simple steps.
Create
Build a automotive survey from a ready-made template or from scratch with 24+ question types.
Collect
Gather responses on tablets, kiosks, QR codes, email or links — online or fully offline.
Analyze
Watch results update live with NPS, charts, trends and location maps.
Act
Trigger alerts to the right team the moment feedback needs attention.
Popular use cases
New & used sales
Service & repairs
Advisor performance
Test-drive follow-up
Trusted by teams like yours
“Same-day recovery calls turned frustrated customers into repeat buyers.”
“Advisor scorecards created healthy competition and our CSI climbed every month.”
Frequently asked questions
Can we separate sales and service feedback?+
Yes, run distinct surveys for sales and service, each with its own dashboard and alerts.
How do we recover unhappy customers?+
Low scores trigger an instant alert to the right advisor or manager for a same-day follow-up.
Can we score advisors individually?+
Feedback ties to each advisor so you can coach and recognise performance.
Does it integrate with handover?+
Add a QR code to handover paperwork so customers rate the experience on the spot.
Ready to win over your automotive customers?
Start collecting feedback in minutes — no credit card required.