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SURVEY
Other
Customer Effort Score (CES) Survey
Gauge how easy it was for customers to get what they needed from you.
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Preview — how respondents will see this form
The company made it easy for me to handle my issue.
*
3
Strongly Disagree
Strongly Agree
Which interaction are you rating?
*
A purchase
A support request
Signing up
Something else
What made it easy or difficult?
Long answer…